Meta Description: Learn about DJI Care Refresh and whether it’s available for store-bought drones. This guide covers how businesses can protect their drone fleet, details of coverage, and benefits of using DJI Care Refresh for commercial operations.
Introduction: The Importance of Drone Protection for Businesses
DJI drones are highly sought after for both consumer and business applications, offering exceptional performance in industries like agriculture, construction, surveying, and search & rescue. However, as with any advanced technology, drones are vulnerable to accidental damage, crashes, or wear over time.
For businesses that rely on drones for critical tasks, DJI Care Refresh offers peace of mind with extended protection. But what if you purchase a DJI drone from a local retailer or an online store? Can you still enroll in DJI Care Refresh for store-bought drones?
In this article, we explore whether DJI Care Refresh is available for drones purchased through stores, what it covers, and how businesses can leverage this service to protect their investment in drone technology.
1. What is DJI Care Refresh?
DJI Care Refresh is an extended warranty and protection plan that covers accidents, such as water damage, crashes, and malfunctions, for a period of 12 or 24 months depending on the plan selected. The service provides:
- Two replacement units per year (at an additional cost, typically 50% of the drone’s original price).
- Priority repair services that minimize downtime.
- Free shipping for repairs, making the process easier and faster for users.
For businesses that operate drones frequently and in high-risk environments, this plan offers significant value by ensuring that any operational disruptions caused by accidental damage are minimized.
2. Can People Get DJI Care Refresh on a Store-Bought Drone?
Yes, DJI Care Refresh is available for store-bought drones, but there are a few important details that businesses should be aware of:
A. Eligibility for DJI Care Refresh
To enroll a store-bought drone in DJI Care Refresh, the drone must meet the following criteria:
- Initial Enrollment Period: DJI Care Refresh must be activated within 48 hours of the drone’s first activation (i.e., the first time you power it on). This window is critical for customers who purchase a drone from a physical store or online retailer.
- Proof of Purchase: You will need to provide proof of purchase from the retailer, whether it’s a store receipt or an online order confirmation. This ensures that the drone is eligible for the plan and that you’re covered under the standard warranty terms.
- No Prior Damage: The drone must be in new condition without any previous damage or issues. If the drone shows signs of damage or malfunction before enrollment, it will not be eligible for coverage under DJI Care Refresh.
B. Activation Process
After purchasing the drone, businesses can easily activate DJI Care Refresh through the following methods:
- Via DJI’s official website: You can activate DJI Care Refresh by providing the drone’s serial number and proof of purchase.
- DJI Support: If you purchased the drone from a store, you can also contact DJI support for guidance on enrolling your drone in Care Refresh.
C. International Purchases
If your business buys a DJI drone from an international retailer, it’s important to verify whether the product qualifies for DJI Care Refresh in your local region. Some models purchased abroad might not be eligible for service in certain countries, depending on DJI’s regional policies.
3. Benefits of DJI Care Refresh for Businesses
For businesses that rely on drones for operations like surveying, asset inspections, or emergency response, DJI Care Refresh offers several important benefits:
A. Minimized Downtime
In business-critical operations, downtime can be costly. DJI Care Refresh ensures that businesses can quickly get their drones back in the air with priority repair services and replacement units.
B. Cost Savings
If a drone is accidentally damaged, businesses typically have to pay for repairs or replacement parts. With DJI Care Refresh, replacement units are provided at a fraction of the cost (approximately 50% of the drone’s original price), which can result in significant savings over time, especially if you’re managing a fleet of drones.
C. Access to Global Support
DJI’s global network of service centers and customer support ensures that businesses receive high-quality service regardless of location. For enterprises operating in remote or international regions, this global reach can be invaluable for maintaining operational continuity.
4. What Does DJI Care Refresh Cover?
DJI Care Refresh offers protection for a variety of accidental damages and unexpected issues, including:
- Crashes and collisions that result in structural damage.
- Water damage caused by accidental exposure to rain, splashes, or submersion.
- Mechanical failure due to manufacturing defects.
- Unusual wear on essential components like the gimbal, camera, and motors.
However, there are exclusions to keep in mind, such as:
- Loss of the drone (if the drone flies away due to pilot error, interference, or signal loss).
- Theft of the drone.
- Damage due to improper use (such as flying in restricted areas or in extreme weather conditions).
5. How to Enroll in DJI Care Refresh for a Store-Bought Drone
If your business has purchased a DJI drone from a store and wants to enroll in DJI Care Refresh, follow these simple steps:
- Activate the Drone: Power on the drone for the first time.
- Visit DJI’s Official Website: Go to the DJI Care page and select your drone model.
- Enter Serial Number and Proof of Purchase: Provide the necessary details to complete the enrollment.
- Submit Payment: Pay for the DJI Care Refresh plan based on the drone model.
- Confirmation: Once activated, you’ll receive confirmation of coverage and can begin utilizing the benefits.
For more information on the enrollment process and fees, visit DJI Care Refresh.
6. Conclusion: Protecting Your Drone Investment
For businesses that rely on DJI drones for their operations, enrolling in DJI Care Refresh is a smart investment that provides added protection and reduces the risks associated with drone damage or failure. Whether you purchase a drone from a physical store or an online retailer, you can still access this protection within 48 hours of activation.
With DJI Care Refresh, businesses can ensure that their fleet remains operational and that they receive the necessary support in case of accidents, keeping productivity high and downtime low.
Further Reading:
If your business is considering expanding its drone fleet or looking for more information on protecting your investment, don’t hesitate to contact us for further guidance on selecting the best coverage options!